Building a Repeatable Hiring System for a Multi-Office Engineering Firm

Context

A growing, employee-owned consulting engineering firm, recognized as a Top Small & Medium Employer in Canada, engaged Oxford + Richmond to support recruitment across multiple disciplines and offices as demand across its service lines accelerated.

Challenge

Candidate pipelines varied by discipline and office, with no consistent process tying them together. Competition for experienced engineers was intense, and leadership had limited visibility into how the firm was perceived by talent in the market. Individual roles were getting filled, but the hiring approach wasn't structured to keep pace with the firm's growth.

Solution

Oxford + Richmond embedded directly with the organization, starting with a full review of its external market position. This included compensation benchmarking, candidate feedback analysis, and employer positioning. Building on that foundation, Oxford + Richmond helped the firm clarify its Employee Value Proposition (EVP), restructure role messaging, and introduce consistent candidate touchpoints across every office and discipline. Embedded recruiters worked as strategic advisors to hiring managers throughout, not just execution support.

Result

The firm achieved successful hires across multiple engineering disciplines and offices, with stronger candidate engagement and faster, more confident hiring decisions.